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Posts from October, 2009

I’m a Marketer and I Love Good Marketing (and Good Donuts!)

Oct 26

The New York City Marathon is November 1, 2009. It’s always a big day here in the City but I never know when it is until the very day is upon me and I hear the traffic report citing multiple street closures. I most certainly had no idea who pays for the whole thing. For all I know, the City foots the bill.

But that all changed a few days ago when I walked into the Dunkin Donuts on 14th and 6th undecided about the type of donut I wanted for breakfast. Should I go seasonal with a Pumpkin Donut or traditional with an Old-Fashioned? To my great surprise there was a new donut featured prominently in the center of the bakery rack. It was a traditional, glazed donut with orange icing and blue sprinkles. I knew it most certainly was not in honor of the Mets (and their very disappointing season), so I inquired further. Apparently it was the ING NYC Marathon Donut. I was intrigued and ordered it. Now I know that the marathon is coming up and that ING is a sponsor.

Nice work ING – for using a creative cross-promotion to leverage your sponsorship of the Marathon and generate awareness among a broader consumer audience.

Posted by Zer0 to 5ive’s Marybeth Sheppard. Image via Flickr/Creative Commons courtesy of Salim Virji.

Get Off the Beaten Path with “the Phone”

Oct 14

Emailing the media is easy. You draft your pitch, email the reporter and wait to hear back. On a good day, the reporter writes back that he or she wants to interview your client. On a bad day, you don’t hear back. On an average day, you probably still don’t hear back. So I ask, how can you rely solely on email when the top journalists are getting 100+ pitches a day and juggling deadlines, meetings and special requests from their managing editors?

I’ve found that using the phone is a complementary tool for pitching the media. The phone is not always appropriate when the reporter is on deadline, says “no” through email or you have not researched his or her recent stories and publication, but what follows are 7 ways to use the phone to your advantage:

  1. Time sensitive release: Just as football is a game of inches, PR is a game of minutes. Sometimes there’s just no time to wait to hear back from a reporter if the big event is the next morning or your client just launched the hottest medical device. Follow up by phone if you don’t hear back through email on important and timely announcements.
  2. Holiday weeks: Don’t underestimate the holidays. Some journalists will certainly plan vacations around the holidays, but the bottom line is that news marches forward and most journalists who are staffed around the holidays have quiet schedules and could be waiting to take your call.
  3. The “generic” email: Often magazines and newspapers will list an “info@” email for following up with key contacts. Calling these outlets directly and asking to speak with your intended contact insures that the right person hears your pitch.
  4. Reporter only responds to your first email: When a reporter initially emails back with interest but later becomes idle on follow-up emails, give them a quick call, assuming that you’ve given the reporter a reasonable amount of time to respond. Most journalists are actually ok with follow-up calls if you do your research.
  5. Voicemail: Don’t underestimate the power of voicemail. It’s non-invasive, and as I mentioned above, your contact could simply be swarmed with too many emails to ever open your pitch. Earlier this year, I pitched an event to the Los Angeles Times and couldn’t reach the right person by email or phone. I left a couple of quick and to-the-point voicemails and the next morning I found out that the morning assignment editor received my voicemail and sent to a reporter who attended my client’s event and wrote an influential article.
  6. Finding the appropriate contact: Usually a media database or publication’s website list the appropriate editors and beats. However, if you cannot quickly identify the appropriate contact at a publication, take a stab at calling the publication’s editorial desk for the most appropriate contact. Sometimes by calling you might even reach an editor who asks you to pitch them and with the proper research and good PR pitching they might encourage you to follow up with a specific reporter that will want to write a story.
  7. 100% belief in your pitch: I left this last because I feel that this overrides all situations in media relations. If you truly believe that the reporter is an extraordinary fit, you’ve done your research on the journalist and you just don’t hear back from emailing, try calling. At worst, if the journalist is not interested you can use this as an opportunity to find out how you can make your next pitch better or bring closure by crossing the contact off your list.

At the end of the day, our clients judge us by the amount of quality media coverage we can bring to the table. And the phone becomes another way to get out your story. I can tell you first-hand that adding the phone into the PR toolkit has led to additional media coverage that ultimately has increased client leadership and generated additional customers and revenue.

Post by Mike Levey, Zer0 to 5ive senior strategist
Image courtesy of Aussiegall via Creative Commons BY 2.0 license

My Secrets to Design Inspiration

Oct 12

My morning commute inspired this recent advertisement for client RCN Metro.What does it take to become inspired? Where do you go? What do you see? What is it that gets your wheels spinning? To me, inspiration is unique and comes to each of us in different ways. For some, it’s visiting an art gallery, paging through design books, or browsing the internet. For my college design professor, it was showering. He once told our class that his greatest ideas come to him in the shower. But for me, I don’t have one particular source for inspiration – I have many.

Often times I use the internet for inspiration because of it’s convenience. However, I love the design annuals from PRINT Magazine and GD USA. Each year these magazines release issues composed of winning designs in each different design category. Basically, it’s about 300 some pages of inspiring art, from Annual Reports, Invitations, and Collateral to Identity Design, Multimedia, and Package Design. I never leave for the office in the morning without at least one of these magazines in my bag. If my co-workers have ever seen me paging through magazines while at work and wondered what I was doing, now you know – I’m getting inspired!

Sometimes you will see me waiting in the lobby of a doctor’s office flipping through magazines to pass the time. If I see something I like, whether it’s an interesting typography treatment or a simple tiny graphic in a call out box, I will sneakily rip the page out of the magazine, tuck it into my bag and add it to my collection of inspiring art (I do this while at the gym too).

Sometimes you will see me driving with my camera phone in the air trying to snap a photo of an interesting billboard design or advertisement. Now I know this isn’t always the safest option, but I do my best not to cause any accidents.

For me, shopping can be a great source for inspiration too. Last Christmas, I walked the entire mall with my camera, flashing pictures of the different displays and window art. There were a lot of fun color combinations and type treatments that immediately caught my eye. Target and AC Moore are great stores to get inspired in. My camera is always handy and you will see me taking pictures of whatever catches my eye. Whether it’s a Hallmark card with an interesting graphic on the front, a cool pattern on a piece of clothing, or a scrap book page example pasted to the bulletin board in the paper isle, there I am, camera in hand, snapping away.

So, while some people have one particular thing they do or see to get inspired, that is not the case for me. My ideas come from so many different places ¬– magazines, books, nature, clothes, wallpaper, paint books, websites, blogs, wrapping paper, gift bags, greeting cards, stores, outdoor displays, and the list could go on. Henry David Thoreau once said, “It’s not what you look at that matters, it’s what you see.”

Posted by Nicole Maziarz, Zer0 to 5ive

Tutorial: Rounded Corners with CSS3

Oct 12

Implementing rounded corners has always been somewhat of a chore. With the current CSS1 and CSS2 specifications, you’re forced to slice up rounded corner images, and add all sorts of bulky, most times un-semantic code, just to achieve a rounded corner effect. With the introduction of CSS3, rounded corners is easy work. This technique won’t work in every single web browser today, but users in older browsers will still have a pleasant experience on your site.
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